Hilton Zurich Airport Hotel - Opfikon-Glattbrugg

We were pleasantly surprised when we decided to go for a walk and went to see what the jogging route was about. It's stunning. To have an area like that to walk or run round, literally on your doorstep, was wonderful.

We had problems with our booking which I made over the internet but the reservations staff sorted everything out over the phone before our stay. During our stay we then upgraded one room for breakfast, all done without fuss. We also had interconnecting rooms for the children, again organised after we arrived, very helpful. The breakfast was excellent.

The frequency of shuttle buses to and from the airport is too few. On our return trip we had to wait for 3 buses (ie nearly 1 hour's wait with 2 tired children) to get back to the hotel as 2 were full. Other hotels had more frequent service and sometimes more than one bus.

Very efficient hotel, good transportation to/from Airport (with excellent connection to Zurich through trains form Airport)

32.00 US $ for a 24 hour connection to the Internet, no individually selectable temperature control of the A/C or heat. No soap bar in bathroom

Proximity to the airport when in transit

For an airport hotel, it was actually quite a distance from the airport. We had a very early morning flight and the shuttle service hadn't started for the day, so we needed to take a cab that cost about CHF 20

Location near the airport.

Concierge; help with luggage is poor

Good service in executive launge

The room was ok, but really borrow for a 5* hotel.

I expected a high standard because of the prices charged.

Very slow check-in. This needs to be improved.

The location - near the countryside

nice staff

smoker's room unusable even for heavy smokers - smell like hell

extra cost for outside parking hight price for bar end restaurant

Close to airport, quiet, clean, and could run in the morning before my flight on a wonderful running path, wanderweg, thru a quaint town and in the woods.

Free shuttle service

We booked two rooms. But our booking with Booked.net was not in their system, so the check in took some 30 mins. The rooms were super small and although they were considered executive rooms, there was no space for two people in the bathroom the same time. Room was facing the parking lot, so we had to close the heavy curtains during day time. At check out we had to pay twice as the booking was not in the system. They refused to take it up with Booked.net and we will have to check our credit card to see if we have been charged twice. Next time Renaissance again, much better and although no shuttle the rooms are far more spacious and the service attitude far better.

We chose the hotel because we were flying ot of Zurich very early in the morning. It was very close to the airport. They offered a free shuttle for our transportation to the airport which was minutes away. We appreciated how friendly and helpful the staff was. Make sure you ask for a room on a no smoking floor.

I would have liked a hair dryer in our room. This is mostly a business hotel as it is so close to the airport.

Nice place to stay at, however no free internet and very limited options to travel towards the main city. Free Airport Shuttle

I was not impressed with the check in staff and the price for the room was ridiculous. $399.00 euro for 1 night with no access to the executive lounge. We have been Hilton Honors members for many years and I assure you we will never visit this location again.